Terms and conditions of use
Hi, thank you for taking the time to read the Terms and Conditions (T&C) which govern the use of our website. It’s only going to take you a moment!!!.
This Agreement is an electronic record as required under the Information Technology Act, 2000. It’s generated by a computer system and, therefore, does not require any physical or digital signatures.
Your use of all services offered by the Art and Language Lab (Lighthouse) through its website http://lighthouseindia.net (Website) will be governed by these T&C’s. We provide our services to you subject to the notices, terms, and conditions set forth in these T&C’s and when you access the Website you agree to be bound by these T&C’s
When you use any service on the Website, your use of such service would be subject to the rules, guidelines, policies, terms, and conditions applicable to such service and they shall be deemed to be incorporated into these T&C’s by reference.
Bearing in mind the needs of our customers, we may revise these T&C’s periodically and without any prior notice. We also reserve the right to deny access to the Website to any person at any time whether on account of violation of these T&C’s or otherwise.
By accessing the Website you agree that you have read and understood these T&C’s and are conversant with the implications of the same. While we have taken all measures to ensure our Website is safe, we will not be liable for any damage to your equipment resulting from the use of the Website. We value your relationship with us and if you require any clarifications please feel free to reach us as [?].
For the sake of simplicity, the T&C have been classified into the following broad headings:
Hope you enjoy the experience.
Kindly ensure that you do not, intentionally or otherwise, use, host, display, upload, download, modify, publish, transmit, update or share any Information which:
We reserve the right to review, edit, reject, refuse to post and/or delete any Information as we think necessary whether on account of violation of these T &C’s or otherwise.
You also agree:
a) That the illegal and / or unauthorized use of the Website, including without limitation, collecting usernames and/or email addresses and/or other information of registered members by electronic or other means for any purpose including sending unsolicited emails and unauthorized framing of or linking to the Website, is strictly prohibited.
You agree that correspondence or business dealings with or participation in promotions of advertisers found on or through the Website, including payment and delivery of related goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and such advertiser. We shall not be responsible or liable for any loss or damage of any sort incurred as a result of any such dealings or as a result of the presence of such advertisers on the Website.
As you would know, the possibility of other users (including unauthorized users or “hackers”) posting or transmitting offensive or obscene materials on the Website cannot be ruled out and therefore you may be exposed to such offensive or obscene materials. You would also know that it also is possible for others to obtain personal information about you due to your use of the Website, and that the recipient may use such information to harass or injure you. We do not approve of such unauthorized uses but by using the Website you acknowledge and agree that we are not responsible for such unauthorized use of any personal information.
We do not take responsibility or assume any liability in any manner for products and services rendered by affiliates and other website (although the same maybe accessible through our Website). These links are merely for your convenience. We request our users to carefully read the terms and conditions governing such websites prior to use.
While you may establish a hyperlink to the Website, kindly ensure that the link does not state or imply any sponsorship or endorsement of your website/ link by Lighthouse. The use, on your website or otherwise, of any trademarks, service marks or any other materials appearing on our Website, including any logos or characters, without our express written consent is strictly prohibited.
We may obtain personal information about you from various sources. Illustratively through the Website, when you call us, email us or communicate with us through other social media. We may also obtain information about you from our affiliates, business partners and other third parties.
The information we collect includes your contact information (such as name, postal and email address, phone number, cell phone number etc.), contact information of friends or other people (which you might share with us), your username and password for the account you may establish on the Website, payment details (including payment card number, security code, expiration date, cardholder name and billing address), demographic information (such as date of birth and gender), location information (such as real-time geographic location of the device through which you accessed the Website) and a record of the purchases you make on the Website.
We may also collect information by automated means, such as cookies and web beacons. Should you require any further information in this regard, you may address your queries to [?].
The information collected by us is used to manage and maintain your account on the Website; provide quality services; process, validate, confirm, verify, deliver and track your purchases (including by processing payment card transactions; arranging shipping and handling returns and refunds; contacting you about your orders and other promotional schemes; and maintaining a record of the purchases you make on the Website).
In the event we intend to use the information collected to market services to you, you shall be provided with an option to opt out of such services.
We may share the personal information we collect with our affiliates, business partners, ad network vendors and their participants, and other third parties for the purposes described in this Privacy Notice, including to communicate with you about products and services, offers, events and promotions that we believe may be of interest to you. We may share personal information with our service providers who perform services on our behalf.
We may disclose information about you, without your consent, if we are required to do so by law or legal process (such as a court order); in response to a request by law enforcement authorities, or when we believe such disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity.
We reserve the right to transfer personal information in the event we sell, merge or transfer all or any portion of our business or assets. Following such a sale, merger or transfer, you may contact the entity to which we transferred your personal information with any inquiries concerning the processing of that information.
While we have taken substantial measures to protect the personal information we collect, you acknowledge that no electronic transmission of information can be entirely secure. We cannot and do not guarantee that the security measures we have or may put in place in future to safeguard personal information are infallible or will never be defeated or fail, or that those measures will always be sufficient or effective.
To ensure maximum protection, we advise all our users not to share their account user name and password with anyone. We will never ask for a user’s username or password via email or through unsolicited phone calls.
Except as otherwise explicitly stated, the Website is controlled and operated by Lighthouse. All material on the Website, including images, illustrations, audio clips, and video clips, are protected by copyrights, trademarks, and other intellectual property rights that are owned and controlled by Lighthouse or by other parties that have licensed their material to Lighthouse. Material on the Website owned, operated, licensed or controlled by Lighthouse is solely for your personal, non-commercial use. You acknowledge and agree that you shall not use, copy, reproduce, republish, upload, post, transmit or distribute such material in any way, including by e-mail or other electronic means and whether directly or indirectly and you shall not assist any other person to do so. Without the prior written consent of the owner, modification of the materials, use of the materials on any other web site or networked computer environment or use of the materials for any purpose other than personal, non-commercial use is a violation of the copyrights, trademarks and other proprietary rights, and is prohibited. Any use for which you receive, directly or indirectly, any remuneration, whether in money or otherwise, is a commercial use for the purposes of this Clause
You shall alone be responsible for all activities that occur under your username and password. Therefore, kindly do not share your username and / or password with anyone.
We reserve the right to block anyone from accessing the Website and / or delete a user’s account without any notice to the user.
While we strive for accuracy, we do not warrant that the product description or other content of this Website is accurate, complete, reliable, current or error-free. It is possible that the actually product may vary slightly with that displayed on the Website.
We reserve the right to modify the prices of our products from time to time and without prior notice. For any queries in this regard, contact us at [?]
We presently offer othe following modes of payment:
We do not assume any responsibility and take no liability of whatsoever nature in respect of any loss or damage arising directly or indirectly to you on account of technical glitches during a transaction.
All payments made against the purchases on the Website by you shall be compulsorily in Indian Rupees. We do not accept payment in foreign currency.
You acknowledge, agree, understand and confirm that the credit / debit card details provided by you for purchasing products on the Website are correct and accurate and you shall not use a credit / debit card which you are not authorized to use. We will not be responsible for any credit / debit card fraud. The liability for use of a card fraudulently shall at all times be on you.
We will endeavor to deliver the purchased products within the time frames specified against the respective product. While we ensure that our products are shipped though professional packaging and freight forwarding companies, we cannot and do not assume any liability for damage occurring during transit.
Should you have any queries please write to us as [?].
We reserve the right to cancel any order without assigning any reason for doing so. You will however be promptly notified about all cancellations. In such an event you may either opt for an entire refund of the amounts paid or avail of a store credit (i.e. credit limit) for the said amount which you may utilize whilst shopping on the Website in future.
We do not offer refunds for orders cancelled by you. Therefore, please scrutinize your order prior to purchase. Should you wish to cancel an order, we will offer you a credit limit for the corresponding amount which you may utilize in your future purchases.
To cancel an order, please write to firstname.lastname@example.org within 24 hours of placing your order specifying all necessary particulars including your name, address, contact number and order number.
In addition to the above, we will also offer you a store credit
a) If the product received by you has been substantially damaged in transit. To avail of the store credit, provide us with a high resolution photograph (indicating the damage), together with other particulars such as your name, address, contact number and order number – within 48 hours of receipt of the substantially damaged product. The above information may be sent to email@example.com
If we concur with you that the damage is substantial, we will request you to return the substantially damaged product to us in its original packing together with the original invoice at such address as will be communicated to you at the relevant time.
Once we receive the product in the manner aforementioned, you account will be credited with a store credit for the amount paid by you within a period of 48 hours.
b) In the event the product received by you is not that which was originally ordered, we will render our best efforts to rectify the error and deliver to you, at the earliest, the original product ordered.
If we are unable to provide you with the original product we may offer you a store credit for the said amount. To avail of the store credit, provide us with a high resolution photograph (of the wrong product), together with other particulars such as your name, address, contact number and order number – within 48 hours of receipt of the wrong product. The above information may be sent to firstname.lastname@example.org
If we concur with you that there has been an error in executing your order, we will request you to return the wrong product to us in its original packing together with the original invoice at such address as will be communicated to you at the relevant time.
Once we receive the product in the manner aforementioned, your account will be credited with a store credit for the amount paid by you within a period of 48 hours.
If we do not hear from you within 48 hours of delivery we will assume that you are satisfied with the product and have no grievance in relation to the same.
All goods must be returned to us via track-able shipping method (e.g. Blue Dart) such that the returned product is received by us within 15 business days of you having first received the product. The tracking details must be forwarded to us promptly upon dispatch of the consignment.
We advise all our customers to accurately declare the value of the shipment (being returned to us). We do not assume any liability for damage, during transit, for products dispatched by you. In the event the consignment reaches us with any further damage (i.e. more than indicated in the photographs sent by you) you will not be entitled to any store credit.
In no event shall we be liable for any special, incidental, indirect or consequential damages of any kind in connection with a transaction, even if we have been informed in advance of the possibility of such damages.